downstream

Our downstream business concentrates on refining crude oil for fuels and lubricants and the manufacture of blended lubricants. We market these around Europe through our network of service stations, as well as directly to a number of business-to-business segments (e.g. Aviation, Industrial & Wholesale, OEMs*, and Marine).

Downstream is the most “visible” part of our company: through Esso and Mobil branded fuels and lubricants, and via ~7000 Esso service stations, which serve around three million customers in Europe every single day.

We have interests in ten major refineries in Belgium, France, Germany, Italy, The Netherlands, Norway and the UK — and a long history of developing new manufacturing technologies in refining. Our proprietary catalyst technology, for example, is being used at several locations to produce ultra-low sulphur diesel. Ultra-low sulphur diesel enables other technological opportunities such as filter systems which dramatically reduce particulate matter (PM) emissions.

Service stations are where customers experience ExxonMobil most directly, and we are constantly working to improve our network. To help meet consumer demand for fresh produce and fast service, we have introduced a new style of retail convenience store called “On the Run”. In this design concept we are implementing leading-edge technology to maximise energy-efficiency and care for the local environment, while maintaining speed and service levels to busy customers. There are now over 380 European “On the Run” stores, in 13 European countries, with more opening across Europe all the time.

Mobil 1: No. 1 For The Motor Industry
Much of our success in developing ever better lubricants comes from our technical partnerships with major motor manufacturers, and the rigorous testing that top-level motor sport involves. Testing at these extremes enables us to create products which offer better performance protection and fuel efficiency to all motorists, in all kinds of cars, in almost any driving conditions.

For example, Mercedes-Benz and VW needed a new oil which would help them comply with tighter emissions controls on the new generation of diesel engines. The result was Mobil 1 ESP Formula: a low-ash lubricant, which was named “Best OEM* Approved Lubricant 2005” by the UK Institute of Transport Management.

Our flagship line of industrial lubricants and greases helps customers improve productivity and competitiveness. For example, our Mobilgear SHC XMP gear lubricant is widely used by leading builders for proven protection of main gear box components in wind turbines.

* Original Equipment Manufacturer.